Some 15 years plus, we lived in Alpharetta, GA. We purchased a couch and love seat from Leather Creations. We are still using them today. The only thing we have done is fluff up the filling in the pillow tops. I just called to have new fiber sent to me and spoke with Kim in Customer Service. It was a great experience. Great quality AND great customer service. We could not be happier we purchased from Leather Creations. We would recommend them to everyone.